This policy explains: the types of personal information we collect, use, store, and safeguard; why that information is collected, used, stored, and safeguarded; and how we collect, use, store, and safeguard the information. It also outlines how you can contact us with any complaints, feedback, or change of information.
COLLECTION OF YOUR PERSONAL INFORMATION
We only collect your information in times of necessity: such as when you have signed up for our newsletter or completed a survey. This relates to any activity that you willingly enter your personal information for.
The only way we collect your information is when you provide the information for us. We do not collect your information without your permission and we do not trade your information.
We collect your information when you:
contact us for a quote
sign up to our newsletter
make a complaint
contact us to update or change your personal information (such as an email address change for your newsletter subscription)
We do not collect sensitive information such as ethnicity, sexual orientation, or political views. However, when you enter your personal information into our website for the giveaway of physical items, we will request a mailing address.
Your first name
Your email address
Your mailing address (during giveaways)
Your social media handles (during sign up for giveaways or advanced reader copies (ARC) of books we've published)
HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect your information through various methods. This includes:
mailing list (newsletter) sign-ups
contact for a quote
sign up for ARCs
1. Email lists, quote forms, sign-up sheets, and feedback/complaint forms
We will collect the information you provide for our newsletter sign-up forms, our quote forms, our general sign-up sheets, and the feedback or complaint forms.
2. Social networking services
We use social networking services such as Instagram, Twitter, YouTube, Facebook, and Gmail to communicate with the public about our work. We collect your information from these services to communicate more effectively with you. You can view their privacy policies here: Instagram; Twitter; YouTube; Facebook; and Gmail.
WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect your personal information for the following purposes:
to email you newsletters
to effectively communicate with you
to send you physical items won in a giveaway
HOW WE STORE YOUR PERSONAL INFORMATION
INFORMATION OBTAINED THROUGH WIX WEBSITE:
"Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers."
To ensure the safety of your personal information, we destroy the information when it is no longer needed. As an example: Once a giveaway has ended and the winner has been notified, all personal information obtained throughout the duration of this giveaway will be destroyed.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
If you no longer wish to have your personal information stored on our database, please contact us through with PERSONAL INFORMATION WITHDRAWAL in the subject line.
If you would like to view your stored personal information or update the information you presented, please contact us through with PERSONAL INFORMATION UPDATE in the subject line.
COMPLAINTS OR FEEDBACK
If you would like to lodge a complaint because you believe your information has been collected without your consent or used without your consent, please contact us through with PERSONAL INFORMATION COMPLAINT in the subject line.
If you wish to contact the owner and operator directly, please contact Dahlia Burroughs through with CONTACT OWNER in the subject line.